Support & Desk Help
Customer Support & Partner Help Desk
Assistance for travel agencies, corporate travel managers, and business accounts on ClearToBook.
Booking Assistance & Urgent Inquiries
For immediate assistance with ongoing flight bookings, hotel reservations, or urgent itinerary modifications, reach our dedicated partner desk:
- Email: [email protected]
- Response Time: Urgent flight issues prioritized within 15–30 minutes
- Direct Form: Submit an online inquiry
Cancellations, Date Changes & Refunds
Manage passenger ticket changes and cancellations efficiently:
- Check airline and hotel cancellation rules before initiating change requests.
- Review our detailed Refund and Cancellation Policy for timelines and processing terms.
- Refund credits are directly reconciled back to your partner treasury/passbook balance.
Invoicing, GST & Finance Inquiries
For tax invoices, ITC reconciliation, and company billing queries:
- Automated GST invoices are generated for every confirmed itinerary.
- For customized billing arrangements, email our finance desk at [email protected].
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